During these challenging times ComEd wants to make sure that you continue to enjoy reliable, safe & affordable electricity to power your lives.  ComEd understands that many people are experiencing financial hardship.  That is why ComEd is offering more help.  Here are some of the offerings for our eligible Residential Customers. 

  • CARE Customer Hardship Grants
  • Bill Payment Assistance Program
  • Flexible, Extended Payment Arrangements (for a limited time)
  • Waiver of New Deposits and Fee Relief
  • Federal and State Financial Energy Assistance

Contact ComEd today to learn more about payment assistance iptions and eligibility requirements, a number of which are available only for a limited time.  Contact ComEd:  or 1-800-EDISON1 (1-800-334-7661).

General Contact Number
  • 1-800-Edison-1 or 9800) 334-7661
  • Website:
J.U.L.I.E. (Joint Utility Locating Information for Excavations
  • (800) 892-0123 or 811
  • Website:
New Electric Service
  • (866)639-3532 or (866) New-Elec  Any new requests should be initiated through this number.
Outage Alerts
  • Report an outage - text OUT to 26633
Mobile Application
  • Report outages and check outage status
  • Manage your account and make payments
  • Find payment location
  • View usage comparison and received tips to save energy
Outage Map
  • Visit to view outages at street-level or by town